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FYI: Volunteers in the US spend an average of 50 hours per year. Here's how we support their training.

Running events require effort and support from team members, volunteers, and attendees, each with their roles and responsibilities. As a park and recreation department manager or director, it's your job to provide training and support to your staff and volunteers. However, training can be time-consuming and overseeing each team member to ensure a smooth event can be challenging. FYI Tags provides a solution to streamline employee and volunteer training and ongoing support.

FYI Tags consist of physical tags and content management software (CMS). These tags are placed in key locations where team members and volunteers perform specific tasks for events. Scanning the unique QR code on the tag with a smart device allows them to access essential information, including training videos, step-by-step instructions, and necessary forms. This eliminates the need to search through a training manual or ask a supervisor for guidance.

FYI Tags work by connecting with our proprietary CMS software, which provides necessary tools for management to update content in real-time. Each tag is uniquely identified by its location, allowing managers and directors to ensure that team members have access to the most up-to-date information.

Moreover, FYI Tags can reduce liability for your department by consolidating training videos and forms in one accessible platform. With automatic updates, team members can quickly access the latest policies and procedures, minimizing confusion. Plus, FYI Tags have an intuitive design that doesn't require IT expertise, making it accessible to everyone in your department.

Additionally, when volunteers and employees feel supported and well-trained, it fosters a positive workplace culture with reduced turnover and increased recruitment efforts.

Author : Lesly Birkner, Visitor Services Coach

Connect with the author: https://www.linkedin.com/in/lesly-birkner-a20836173/